Surveillance, Security Services, Security Systems
Just signed up with Alarm Grid. Installation and setup with Sterling was excellent! He walked me through everything and answered all my questions/issues. I am big proponent of DIY projects and Alarm Grid is a perfect fit for me.
Did a ton of research on home security before taking the plunge with a Honeywell Lynx L5100 for security, home automation, video surveillance. Wifi primary with GSM backup monitoring. Sterling's videos on YouTube are so clear and simple, they make the whole process a breeze. Their responsiveness to questions and issues is phenomenal. I cannot say enough about how these guys run their business. They should teach a Harvard Business School class on customer service and how to build a loyal following as a small, service oriented business.
Sterling Donnelly at Alarm Grid recently helped me with a sensor problem. He was helpful and responsive. He followed up with a phone call a few days later and went to the trouble of emailing me support documents. This was very professional customer service.
Alarm Grid is the best for top notch products and superior customer service. Installing your own security system is a snap with their wonderful support. I’ve tried other systems and they don’t compare in quality or service. Access to customer service is quick and easy….thanks to Sterling and Joshua. Alarm Grid has earned A rating with me.
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Alarm Grid is owned by Sterling Donnelly, Eric Hochberger, and Joshua Unseth. This intrepid team has grown this now, well-known tech startup in the heart of South Florida. Built on the notion that customer service is paramount, Alarm Grid has gained one of the best reputations in the space.